Rewards Terms and Conditions


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General Terms and Conditions of Ouroboros Herbals Rewards Program Membership

By becoming Members ("Members") of the Ouroboros Herbals Rewards Program, Members agree to receive advertising, marketing materials and other communications from Ouroboros Herbals except where expressly disallowed as a profile preference.

Ouroboros Herbals Rewards Membership ("Membership") is open to individuals at least 18 years of age. Commercial customers and others purchasing items for resale are not eligible for Membership. 

Membership is nontransferable and subject to present and future Program rules. Enrollment becomes effective and acceptance of these terms and conditions begins when a new Member enrolls in the Ouroboros Herbals Rewards Program. Ouroboros Herbals may change the  Rewards rules, regulations, benefits, conditions of participation, or point levels for rewards, in whole or in part, at any time without notice, even though changes may affect the value of the points already accumulated. Ouroboros Herbals may change or terminate Program partners, withdraw, limit, modify or cancel any reward, increase the points required for any reward, modify or regulate the transferability of rewards or benefits, institute or add reward blackout dates or limit the number of rewards for use by any one individual on any one purchase.

Ouroboros Herbals may, at any time, terminate or modify the Ouroboros Herbals Rewards Program and Program rules without any further obligations to Members.

Abuse of the Ouroboros Herbals Rewards Program, including failure to follow Program policies and procedures, the sale or barter of reward certificates, products, points or promotional offers, using multiple Ouroboros Herbals Rewards accounts ("Rewards Accounts") in an effort to abuse the Ouroboros Herbals Rewards Program and any misrepresentation of fact relating thereto or other improper conduct as determined by Ouroboros Herbals in its sole judgment, may result in cancellation of the Member's Rewards Account and future disqualification from Program participation, forfeiture of all points accrued, cancellation of previously issued but unused reward certificates ("Certificates") and termination of the business relationship with Ouroboros Herbals. In connection with the enforcement of any of the terms and conditions governing the Ouroboros Herbals Rewards Program, Ouroboros Herbals reserves the right to take appropriate legal action as it deems necessary to recover damages, attorneys' fees and court costs.

Ouroboros Herbals reserves the right to interpret and apply the policies and procedures communicated in these terms and conditions. All determinations by Ouroboros Herbals shall be final and conclusive in each case. These terms and conditions supersede all previously published terms and conditions.

As a condition of Membership, Members may receive electronic point statements, Ouroboros Herbals Rewards updates and other related materials at the discretion of Ouroboros Herbals. Ouroboros Herbals reserves the right to cease emailing of Ouroboros Herbals Rewards updates and related materials to any Member.

A Member can view his or her Rewards Account activity online at ouroborosherbals.com. For information about an individual Rewards Account or any other Program-related questions or information contact Ouroboros Herbals Help Center by mail at: 1 Carr. 843, Cima de Villa 9, San Juan PR 00926; by email at info@ouroborosherbals.com or HERE.

A Member may cancel his or her Membership at any time by notifying Ouroboros Herbals Help Center by mail, email or contact form. Ouroboros Herbals, in its sole discretion, reserves the right to cancel an individual Membership.

If there is no Rewards Account activity or points from any source posted to a Member's Rewards Account for one year (12 months), the Rewards Account is subject to closure and termination, including forfeiture of all accrued points.

Membership is valid only at ouroborosherbals.com. 

Privacy Policy: The information provided by the Member will be handled according to the Ouroboros Herbals Privacy Policy. If a Member is interested in learning more about Ouroboros Herbals privacy practices, please visit HERE.

Earning Points

As a Member of Ouroboros Herbals Rewards, Members earn points for every dollar spent on any Eligible Product Purchase (as defined below) at ouroborosherbals.com. Points accrue when an ouroborosherbals.com customer account member is logged in at the time of purchase online. Points are earned at the following rates:

  • Rewards Members receive

    • 200 points for creating a store account.

    • 1 point for every $1 spent when making an order.

    • 500 points for referring a friend.

    • 200 points on birthday.

    • 50 points for sharing site on Facebook.

    • 50 points for following on Instagram.

    • 50 points for liking page on Facebook.

    • A $5 discount when 500 points are accumulated.

    • A $10 discount when 1,000 points are accumulated.

    • A $25 discount when 2,500 points are accumulated.

  • These points roll over to the following calendar year if Member's Rewards Account is active and are deducted once applied to a purchase. 

  • Bonus points can be earned during points promotions. Bonus points do not count as qualifying points, but do count towards earning Rewards discounts.

Point calculations are based upon dollars spent at checkout on Eligible Product Purchases less any dollars spent on sales tax, state fees, shipping charges applied at the time of purchase, or other excluded charges.

When Members return products or cancel orders, points previously posted to Member's Rewards Account for that purchase will be deducted from Member's Rewards Account. Other exclusions may apply. Membership points have no cash value and are nontransferable.

Points that remain on Member's Rewards Account expire and are forfeited if the Program is terminated or the Member's Rewards Account is closed. In the event that a Member returns merchandise that was partially or wholly paid for with a Members Reward points discount, the points used in connection with such a purchase shall not be reissued and no points representing such a discount shall be reissued to such Member's Rewards Account.

Ouroboros Herbals Rewards points are valid for two (2) years from date of posting to the Member's Account as long as that account has activity during each year. Ouroboros Herbals reserves the right to change Ouroboros Herbals Rewards at any time without notice, including imposition of new point expiration dates.

All points and subsequent rewards must be earned and used according to the terms and conditions of the Ouroboros Herbals Rewards Program.

Points are not transferable and may not be combined among Ouroboros Herbals Rewards Members or conveyed by any means to anyone, including through a Member's estate and may not pass to Members' successors and assigns. Accrued points do not constitute property of the Member. Accrued points are not transferable by the Member (i) upon death, (ii) as part of domestic relations proceedings, or (iii) otherwise.

"Eligible Product Purchases" means purchases of products such as products from the "Bath", "Body", or "Spirit" line. Gift card purchases are excluded. Ouroboros Herbals has the right to make the final decision on whether a purchase qualifies for Ouroboros Herbals Rewards. 

 

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